Although city crews regularly patrol streets to identify pot holes and other road deficiencies, pot holes can develop on a daily basis when temperatures begin to hover around zero degrees.
We can use your help in identifying locations that require attention so that they can be repaired in a timely manner. Pothole complaints are addressed on both a priority and a scheduling basis.
To Report a Pothole
Take note of the exact location of the pot hole. Please be specific, let us know:
the street it is on
which lane (north or south bound)
address or building it's in front of
cross streets (eg. between King and Weber)
Staff will take the details from you at 519-741-2345 .
If Vehicle Damage Occurs
If your vehicle is damaged because of striking a pothole, we suggest:
Do not continue to drive your vehicle if it is not operating properly.
Record the exact location of the pothole and report it to the City as outlined above.
Have the vehicle inspected by a licensed mechanic.
You may wish to contact your insurance broker or insurer as you may have coverage for this type of vehicle damage