The City and County of San Francisco established 311 to provide an easy-to-remember telephone number that connects residents, businesses, and visitors to Customer Service Representatives ready to help with general government information and services.

Since launching on 3/29/07, the 311 Customer Center has answered over 11,000,000 calls and counting.

311 also allows residents to open issues via an online form and various app platforms including Twitter. See the list of 311 online applications.

One Call Does It All - City Services Simplified
24-hours a day, 7 days a week, 365 days a year

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